FAQ

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Do you ship worldwide?

We ship items worldwide! Sugarpop is based in the UK, we have a flat rate shipping for UK customers and a flat rate shipping for the rest of the world. You will see your shipping costs when you go to the check out.

How long will it take to recieve my order?

We ship all ready made items within 3 working days. Made to order items will be dispatched within 10-14 working days. If you need your item sooner please email us and we'll see what we can do! email: sugarpopclothing@hotmail.co.uk

What is your return policy?

We accept returns on faulty items only, these need to be sent back to us within 10 working days and you will then be issued with a new item! Custom made items are non returnable so please ensure you send the correct measurements with your order. if you need help with measurements please feel free to email: sugarpopclothing@hotmail.co.uk

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